Privacy policy
Privacy Policy
This Privacy Policy explains how Hoveya ("the Site", "we", "our", or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hoveya.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this policy, “you” and “your” refer to users of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected under this policy.
Please read this Privacy Policy carefully.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated version on the Site and revise the “Last Updated” date accordingly.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from various sources as described below. The information we collect and how we use it depends on how you interact with us.
In addition to the specific uses listed below, we may use your information to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms, and protect our rights and the rights of others.
Information We Collect
Information You Provide
Information you submit directly through the Services may include:
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Contact information: name, address, phone number, and email.
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Order information: billing/shipping address, payment confirmation, email, phone.
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Account details: username, password, security questions.
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Purchase information: items viewed, added to cart, purchased, gift cards, loyalty points, reviews.
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Customer service details: messages or communications with us.
Information We Collect Automatically
We may collect certain usage data ("Usage Data") using cookies, pixels, and similar technologies. This can include browser/device information, IP address, and interactions with the Services.
Information from Third Parties
We may receive information from service providers and partners such as:
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Shopify (for e-commerce operations).
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Payment processors (e.g., credit card or bank information).
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Marketing or advertising partners.
How We Use Personal Information
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Service Fulfillment: To process orders, manage accounts, shipping, returns, and communicate updates.
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Marketing: To send emails or show you promotions (under GDPR Art. 6(1)(f)).
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Fraud Prevention: To detect or prevent fraud and misuse.
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Customer Support: To provide support and enhance the Services (under GDPR Art. 6(1)(f)).
Cookies
We use cookies to run and improve the Site. You may disable cookies via browser settings, but doing so may affect functionality. See Shopify’s cookie policy for more details.
Disclosure of Personal Information
We may share personal data with:
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Service providers (e.g., payment processors, order fulfillment).
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Marketing and business partners.
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Affiliates and subsidiaries.
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Legal authorities, as required by law.
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In connection with business transfers (e.g., mergers).
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect data from minors under 16. If you are a parent and believe your child has provided information, contact us to request deletion.
Data Security and Retention
We take reasonable steps to secure your data. However, no system is fully secure. Data may be retained for business, legal, or contractual reasons.
Your Rights
Depending on your location, you may have rights including:
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Access, deletion, correction, portability of your data.
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Opt-out of sales, targeted advertising.
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Withdraw consent.
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File a complaint or appeal decisions.
To exercise your rights, contact us at the email below.
International Users
Your data may be transferred to and processed in countries other than where you live. We use safeguards like Standard Contractual Clauses (SCCs) for such transfers.
Contact Us
If you have questions or want to exercise your rights, please contact:
ROSYA LLC
8206 Louisiana Blvd Ne Ste B 10482
Albuquerque, New Mexico 87113 Us
Entity ID: 7716451